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Last updated: 18/06/2026

 

Gold Hunts Ltd., trading as Robin’s Hunt (“Robin’s Hunt”, “we”, “us”, or “our”), respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, purchase digital products, download guides, contact us, use our services, participate in events, or interact with Robin’s Hunt online.

By using our website, purchasing from us, downloading our products, or participating in our services, you agree to the practices described in this Privacy Policy.

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1. Who We Are

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Robin’s Hunt is operated by Gold Hunts Ltd., trading as Robin’s Hunt, registered in the United Kingdom.

We provide digital gold prospecting guides, maps, field-planning resources, digital scavenger hunt products, promotional content, and real-world treasure or gold hunt events.

Contact email: contact@robinshunt.com

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2. Information We May Collect

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We may collect different types of personal information depending on how you interact with us.

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2.1 Information You Provide Directly

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This may include:

• name

• email address

• phone number

• billing details

• order details

• customer support messages

• product enquiries

• competition, event, or hunt registration details

• testimonial or feedback messages

• uploaded images or personalisation details for customised products

• information you submit through forms, emails, checkout pages, or messages

2.2 Purchase and Order Information

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When you buy a product or service from Robin’s Hunt, we may collect or receive information such as:

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• product purchased

• order date

• payment status

• email address used for delivery

• download or fulfilment details

• discount code or coupon usage

• customer notes or messages

Payment details may be processed by third-party payment or checkout platforms. We do not normally store full card details ourselves.

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2.3 Digital Product Information

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For digital products such as gold prospecting guides, maps, PDF downloads, and digital scavenger hunts, we may collect information needed to:

• deliver the product

• provide download links

• confirm purchase

• help with customer support

• manage updates or product access

• prevent fraud, abuse, or unauthorised sharing

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2.4 Event and Participation Information

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For real-world gold hunts, treasure hunts, or other events, we may collect:

• registration details

• ticket information

• participant names

• contact details

• eligibility or age-related information where required

• attendance or participation details

• winner or prize-related information

• safety or incident-related information where necessary

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2.5 Personalisation Information

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For customised digital scavenger hunt products, we may collect:

• names

• photos

• personalisation instructions

• family or recipient details provided by the purchaser

• messages, themes, or requested content

This information is used to create the personalised product requested by the customer.

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2.6 Technical and Website Information

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When you visit our website or landing pages, we may collect technical information such as:

• IP address

• browser type

• device type

• operating system

• approximate location

• pages visited

• links clicked

• time spent on pages

• referral source

• download activity

• form submissions

• cookie or analytics data

This helps us understand website performance, improve user experience, and protect the website from misuse.

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3. How We Collect Information

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We may collect personal information through:

• our website

• Wix pages

• Carrd landing pages

• Payhip checkout pages

• payment processors

• email contact

• social media messages

• online forms

• product downloads

• customer support requests

• event registration

• marketing sign-up forms

• analytics and cookies

• third-party platforms used to run our business

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4. How We Use Your Information

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We may use your information to:

• process purchases

• deliver digital products

• send download links

• provide customer support

• respond to enquiries

• manage orders and transactions

• provide event information

• deliver personalised products

• verify eligibility for events where required

• improve our website, products, and services

• prevent fraud, misuse, unauthorised access, or file abuse

• send marketing emails where permitted

• manage reviews, testimonials, or feedback

• comply with legal, tax, accounting, and regulatory obligations

• protect our rights, customers, participants, and business

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5. Lawful Bases for Processing

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Where UK data protection law applies, we rely on one or more lawful bases for processing personal data, including:

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Contract

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To provide products or services you have purchased or requested, including digital downloads, event participation, customer support, and personalised products.

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Consent

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Where you have given consent, such as signing up to marketing emails or agreeing to use of certain personalisation details.

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Legitimate Interests

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To operate, improve, protect, and promote our business, respond to enquiries, manage customer relationships, prevent misuse, and maintain website security.

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Legal Obligation

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To meet legal, tax, accounting, consumer protection, and regulatory requirements.

The UK GDPR requires organisations to process personal data lawfully, fairly, transparently, and for specified purposes.

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6. Digital Product Delivery and Third-Party Platforms

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We use third-party platforms to help sell, host, deliver, and manage our products and website.

These may include:

• Payhip

• Wix

• Carrd

• payment processors

• email service providers

• analytics providers

• file delivery or hosting platforms

• social media platforms

• advertising platforms

These providers may process personal data on our behalf or as independent controllers under their own privacy policies.

We recommend reviewing the privacy policies of any third-party platform used during checkout, download, or communication.

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7. Payments

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Payments are usually processed by third-party payment providers or checkout platforms.

We may receive confirmation of payment, order details, customer name, email address, product purchased, and transaction information.

We do not normally receive or store full card numbers or full payment credentials.

Payment providers may collect and process payment information according to their own terms and privacy policies.

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8. Marketing Communications

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If you sign up to receive marketing emails, updates, offers, or newsletters, we may use your email address to send you relevant Robin’s Hunt content.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us at:

contact@robinshunt.com

We will not sell your email address to third-party marketers.

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9. Cookies and Analytics

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Our website and landing pages may use cookies, analytics tools, pixels, or similar technologies to:

• improve website performance

• understand how visitors use the site

• measure marketing performance

• remember preferences

• detect technical problems

• support advertising and retargeting where applicable

Cookies may collect technical information such as device type, browser type, pages visited, referral source, and approximate location.

You can usually control or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

The ICO explains that privacy notices should tell people what is being done with their personal information, including website and cookie-related processing where relevant.

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10. Testimonials, Reviews, and Promotional Feedback

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Robin’s Hunt may display testimonials, reviews, feedback, comments, screenshots, review-style graphics, or promotional feedback cards on its website, product pages, social media, advertising, or marketing materials.

Some testimonial-style content may be:

• genuine customer feedback

• anonymised feedback

• edited for spelling, length, clarity, or privacy

• reformatted into a graphic or promotional design

• sample or illustrative feedback

• example-style content showing the type of product benefit or customer experience being described

Where real customer feedback is used, we may remove or blur personal information such as full names, profile images, email addresses, usernames, or other identifying details unless permission has been given.

Testimonials and feedback do not guarantee that every customer will achieve the same outcome. Gold prospecting results vary, and no gold discovery or recovery is guaranteed.

If testimonial-style content is sample, illustrative, or example-based, it should not be treated as verified customer proof.

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11. Photography, Video, and Event Media

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Real-world Robin’s Hunt events may involve photography, video recording, live streaming, or social media coverage.

By participating in a real-world event, you may be photographed or filmed as part of the event unless you tell us otherwise where practical.

We may use event photos or videos for:

• website content

• social media

• marketing

• promotional material

• documentation

• event highlights

• future advertising

If you do not want to appear in promotional media, please contact us before the event where possible.

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12. Children’s Privacy

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Some Robin’s Hunt digital scavenger hunt products may be designed for children, but they must be purchased and managed by a parent, guardian, or responsible adult.

We do not knowingly collect personal information directly from children without parental or guardian involvement.

Parents or guardians are responsible for providing any photos, names, personalisation details, or instructions used in customised digital scavenger hunts.

If you believe a child has provided personal information without appropriate consent, please contact us at:

contact@robinshunt.com

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13. How We Share Information

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We do not sell personal data.

We may share personal information where necessary with:

• payment processors

• checkout platforms

• website hosts

• email delivery providers

• analytics providers

• customer support tools

• professional advisers

• tax, accounting, or legal advisers

• event support providers

• law enforcement, regulators, or authorities where legally required

We only share information where necessary for business operations, legal compliance, service delivery, customer support, or protection of our rights and users.

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14. International Customers and Data Transfers

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Robin’s Hunt is based in the United Kingdom, but customers may access our products from the UK, USA, Europe, and other countries.

If you are outside the UK, your information may be processed in the UK or by third-party platforms located in other countries.

By using our services, you understand that your personal information may be processed outside your country of residence where permitted by applicable law and where necessary to provide our products or services.

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15. Data Retention

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We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

• order history

• customer support needs

• legal, tax, or accounting requirements

• event participation records

• product delivery records

• fraud prevention

• dispute resolution

• marketing consent

• legal obligations

When information is no longer required, we will delete, anonymise, or securely store it where appropriate.

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16. Data Security

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We use reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, no online service, email system, website, or digital platform can be guaranteed to be completely secure.

Customers are responsible for keeping their own devices, email accounts, download links, and passwords secure.

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17. Your Rights Under UK Data Protection Law

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Where UK data protection law applies, you may have rights including:

• the right to access your personal data

• the right to correct inaccurate personal data

• the right to request deletion of your personal data

• the right to restrict processing

• the right to object to certain processing

• the right to data portability

• the right to withdraw consent where processing is based on consent

• the right to complain to the UK Information Commissioner’s Office

To exercise your rights, contact:

contact@robinshunt.com

The ICO explains that privacy information should clearly describe people’s rights and how they can raise concerns.

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18. California Privacy Notice

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If you are a California resident, you may have additional privacy rights under California privacy laws, depending on whether those laws apply to our business at the relevant time.

California privacy rights may include:

• the right to know what personal information is collected

• the right to know how personal information is used

• the right to request deletion of certain personal information

• the right to correct inaccurate personal information

• the right to opt out of certain sale or sharing of personal information

• the right to limit use of sensitive personal information where applicable

• the right not to be discriminated against for exercising privacy rights

The California Attorney General explains that the CCPA provides California consumers with rights relating to access, deletion, correction, and opt-out of certain uses of personal information.

Robin’s Hunt does not sell customer personal information in the ordinary sense of selling customer lists for money.

If you are a California resident and wish to make a privacy request, contact:

contact@robinshunt.com

Please include “California Privacy Request” in the subject line.

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19. Email and Customer Support

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If you contact us by email or message, we may keep a record of your communication to respond to your enquiry, provide support, manage disputes, improve our products, or maintain business records.

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20. Social Media

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If you interact with Robin’s Hunt through social media platforms, your interaction may be subject to the privacy policies and terms of those platforms.

We may see information made available through your profile or message, depending on your privacy settings and the platform used.

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21. Links to Other Websites

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Our website, product pages, or emails may contain links to third-party websites.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

You should review the privacy policies of any external websites you visit.

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22. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time.

Changes will be posted on our website with an updated “Last updated” date.

Continued use of our website, products, or services after changes are published means you accept the updated Privacy Policy.

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23. Contact Us

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If you have any questions about this Privacy Policy or how we handle your personal information, contact:

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Email: contact@robinshunt.com